Contact Us

We’re here for you.

Whether you have a question about your order, need assistance choosing your scent, or simply want to share your experience with us — our team is always happy to help.

For all inquiries, please contact us at:
📩 support@purenova.com

Our customer care team will get back to you within 24 hours (Monday–Friday).

Thank you for being part of the PureNova™ experience — where purity meets timeless elegance.